Office Hours 

8:00am to 8:00pm (Summer Period) 
8:30am to 6:00pm (Winter Period)

Office hours are subject to change, please contact reception. 
 
Note: If you expect to arrive after office hours please contact us on tel: 0800 682 3224 before the office closes so that we can arrange to have a staff member available to greet you and let you in the security gate.

Camping Checkout Times

Check in: 12:00noon
Check out: 10:00am 

The check in time for the cabins and onsite caravans is 2:00pm.

Payment

 We accept eftpos, visa, mastercard, cheques and cash.

Shop

There is no shop onsite however there is a supermarket just a few minutes drive away, a dairy across the road from the Holiday Park entrance and many cafes and restaurants  within a few minutes walk of your tent.

Phone Services

Public phones are available just outside the Holiday Park (758kb pdf) entrance on Adams Avenue. Reception for mobile phones is very good.

Internet

We have free wireless access throughout the Holiday Park.

Laundry

Washing machines and dryers are coin operated ($4) and you can purchase laundry powder ($2) from the Holiday Park office.

Fridges and Freezers

Fridges and freezers are available for you to use in each of our three communal kitchens . Our cabins and onsite caravans  also have fridges.

Televisions

There are flat screen televisions in the Ocean Park and Harbour Park (758kb pdf) amenity blocks

Messages and Mail

We hold all mail for guests in the office. Your mail will be filed in our mailbox under your surname.

Ice

You can purchase ice from the dairy across the road from the Holiday Park entrance.

Car wash

There are two car wash facilities available on site. These are located at the Ocean and Harbour Park  (758kb pdf) amenity blocks.

Lost property

Lost property handed into the Holiday Park office is kept for a maximum of three months after which it is donated to charity. It is the guest’s responsibility to claim any lost property.

Information and Tours

If you want to explore the beautiful Bay of Plenty  we can help arrange some great experiences for you – whether it’s blo-karting, diving at White Island, a day’s fishing, horse trekking or just tips on the best shopping in the Bay.

For ideas on things to see and do while you are staying with us view the Bay of Plenty Tourism website.