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Mount Maunganui Beachside Holiday Park

Mount Maunganui Beachside Holiday Park

Following the tragic Mauao landslide on Thursday, 22 January, the Mount Maunganui Beachside Holiday Park is closed until further notice.

We are currently not taking forward bookings or maintaining a waitlist.

Council staff are working hard to contact guests who have existing bookings through to Easter, to cancel their bookings and provide refunds. This will take some time, and we ask for your patience and understanding.

We respectfully ask that you please do not call us with booking questions as we need to keep our phone lines free for urgent communication.

Council will keep the community informed as decisions are made and updates will be available on this webpage and other council channels.

 

Mauao

While Mount Maunganui is largely open, access to Mauao is still restricted and geotechnical specialists are assessing conditions to determine when areas can safely reopen.

For further information: What you need to know - weather event impacts

Condolences

Our hearts remain with those families who have suffered unimaginable loss, and we continue to stand in solidarity with them.

We extend our profound gratitude to all the emergency workers and volunteers who have worked tirelessly and with immense care to bring the missing loved one’s home to their families. We will continue to offer support to the families in the years to come.

Frequently asked questions
 

When is the holiday park reopening?

Mount Maunganui Beachside Holiday Park is closed until further notice.

Council will keep the community informed as decisions are made and updates will be available on this webpage and other council channels.

Are all bookings cancelled?

All bookings up to and including Easter 2026 are cancelled. Staff are continuing to contact those affected to arrange refunds. A decision has not yet been made on bookings beyond this date. There is a large number of people to contact and we appreciate your patience.

I have a booking and have paid a deposit; can I have a refund?

Yes. We are contacting all guests with bookings up to and including Easter 2026 to arrange refunds. Once this process is complete, staff will begin contacting guests with bookings beyond this period. We will be in touch; it is not necessary to contact us.

The boat ramp, jetty and trailer parking area are closed until further notice. Temporary fencing is in place while geotechnical specialists assess whether the area can safely reopen. A rāhui and maritime exclusion zone are also in place in this area.

Mauao is closed until further notice while Council works closely with geotechnical specialists, emergency management teams and the Mauao Trust to assess the health and safety risks across the maunga and determine when areas can safely reopen. There is currently no timeframe for reopening.

Tauranga is now in a local transition period under the Civil Defence Emergency Management Act. This allows Council and emergency agencies to maintain restrictions and continue safety assessments in areas that remain unsafe, including Mauao.

Council will work closely with the Mauao Trust, geotechnical specialists and emergency management teams to assess damage and determine what reopening Mauao could safely look like. This will take time.

Multiple landslides across Mauao have affected tracks and surrounding areas. The risk of further landslides or debris movement remains unpredictable. For this reason, the entire area is being treated as unsafe until experts confirm it is safe to reopen.

Geotechnical specialists are assessing conditions across Mauao. Additional permanent fencing is being installed and shipping containers will be positioned as precautionary barriers to prevent potential debris movement. Planning will begin for track clearing and risk reassessment once it is safe to do so.

Yes, council will have contracted security on site who will work alongside Māori wardens. This will be supported by CCTV.

Security, Māori wardens and CCTV are in place. If someone enters the restricted area, Police may be called and can take enforcement action under trespass law and the legal powers available during the local transition period to keep people out of unsafe areas.

Yes.

Yes. Mount Maunganui is largely open. Restrictions apply specifically to Mauao and the immediate surrounding affected areas.

A Local Transition Period is provided for under the Civil Defence Emergency Management Act. It allows essential support and response activities to continue after a State of Emergency ends and provides legal powers to restrict access to unsafe areas while recovery and safety work continues.

Tauranga City Council Recovery Manager Paula Naude is leading the local transition period, working alongside Tauranga Emergency Management, geotechnical specialists and the Mauao Trust.

Updates will be provided through council channels as assessments progress and decisions are made.

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